In the business world today, a good business is just as good as its leadership. This is one statement that has been proven true by the president of OSI Group one of the world’s leading food provider. OSI Group McDonalds has been able to penetrate markets that would have otherwise been considered impossible and cement their future there.
In a Q&A session with George Baker of INTERVIEW, this great business execute lets us in some of the secrets that have helped them remain relevant in the market. Here are some of the tips.
OSI Group McDonalds “entrepreneurial passion and a can-do ethic” have greatly helped the company maintain good relationship with its customers.
For a succeeding company, good customer care relationship is key. This understanding is well known to the company, its management and employees. To ensure that the set goal is achieved at the end of the day, the management of OSI Group has targeted its employees to meet all the customers’ expectations and even surpass them. This has helped them build their relationships and company’s brand in all the markets they have ventured.
What has been OSI Group’s secret to overcoming infrastructural challenges?
When it comes to overcoming challenges, McDonalds hints at partnership. Nobody and no organization understands this concept better than OSI Group’s president McDonalds. For instance, in the China food store, he was able to form strong and binding partnerships with the suppliers, customers and respective government agencies thus constructing one of the best and largest food facility in China.
Innovation and maintaining high family values has always been at the core of high quality foods for OSI Groups McDonalds.
If you will ask OSI Group McDonalds what has been the driving force behind their quality production, the answer will be straightforward; strong family values. OSI Group McDonalds believes in serving clients with foods that they will serve their family. With this in mind, they have encouraged their employees to be innovative in all aspect thus helping them meet high quality standards. Investment in quality equipment and personnel has also contributed to their high quality foods.
There is more to learn from this great business executive and the company he runs but the above pointers are some of the things that make this two to stand out.
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